Sales opportunity
management - Manage the entire sales process through different
sales stages. Track sales opportunities and activities, analyze their
outcome, and forecast revenue potential. You can monitor and analyze
sales opportunities using dashboards and sales reports.
Web-based customer management - Give your sales team secure
access to customer data over the Web wherever they are. Provide a
Web-based interface to your customers so they can log inquiries and
check order status, all in real-time.
Microsoft Outlook integration - Import customer data from SAP
Business One into your Outlook contacts list. Activities and tasks
entered into your calendar in SAP Business One can be synchronized
with your schedule in Microsoft Outlook.
Customer service and support - Allow your customer service
and support team to administer customer warranty, service contracts,
manage service calls, and track all customer interaction activities.
Business partner management - Manage master data for your resellers
and channel partners - including profiles, contact summaries, account
balances, and sales pipeline analysis - to track sales leads and opportunities.
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